Frequently asked questions

Product questions

What is KanEL?

KanEL is a company that provides the virtual power plant KanFLEX, offers services in energy efficiency and sells products for energy storage.

What are the advantages of WeCo products?

WeCo is an Italian supplier that offers high quality battery cells at a competitive price and is on the "Rikta Rätt" list, for Swedish customers.

How long is the delivery time for batteries and inverters?

The delivery time varies and is communicated in connection with the quotation request.

What is KanFLEX?

KanFLEX is a platform that offers support services to Svenska Kraftnät, performs spot price arbitrage and intraday trading. It is a virtual power plant that aggregates power from energy sources and can control loads to optimize energy consumption, reduce costs and generate revenue. These services work together to create a more resilient grid.

Can I connect to KanFLEX as a private individual?

You can connect to KanFLEX through KanEL's partners.

I want to connect my energy storage to KanFLEX for balancing services - how do I do it?

Get in touch with us and we will help you.

How does KanFLEX control the battery?

Through our own EMS (Energy Management System) KF1 which is connected via LAN, WiFi or 4G/5G to the KanFLEX control system.

What temperatures does WeCo energy storage work for?

WeCo batteries have an operational temperature range between -20 to +50 degrees C.

Which inverters does KanFLEX support?

KanFLEX supports WeCo, Sinexcel and Solis. The list is updated continuously.

Who is KanFLEX available to?

KanFLEX is directly available to companies and private individuals through selected partners.

Does the battery work less efficiently if it is placed outdoors and it is freezing?

Yes, it gets a slightly worse effect when operating in sub-zero temperatures.

How do I get in touch with KanEL?

Through the contact form, or email us at info@kanel.se

How do I remove my data from the KanFLEX Installer App?

Get in touch with us at support@kanel.se and we will help you.

What are the advantages of Solis inverter together with WeCo battery storage?

You get the best of both worlds where the Solis app also controls the WeCo battery, so you only need one app.

How do I remove my KanFLEX Installer App account?

Get in touch with us at support@kanel.se and we will help you.

Is there VAT on earnings from ancillary services?

Ancillary services are subject to VAT. On the invoice, we add 25% VAT to the amount paid to you. Any earnings forecasts you receive from us are excluding VAT.

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Questions about KanFLEX

What is KanEL?

KanEL is a company that provides the virtual power plant KanFLEX, offers services in energy efficiency and sells products for energy storage.

What are the advantages of WeCo products?

WeCo is an Italian supplier that offers high quality battery cells at a competitive price and is on the "Rikta Rätt" list, for Swedish customers.

How long is the delivery time for batteries and inverters?

The delivery time varies and is communicated in connection with the quotation request.

What is KanFLEX?

KanFLEX is a platform that offers support services to Svenska Kraftnät, performs spot price arbitrage and intraday trading. It is a virtual power plant that aggregates power from energy sources and can control loads to optimize energy consumption, reduce costs and generate revenue. These services work together to create a more resilient grid.

Can I connect to KanFLEX as a private individual?

You can connect to KanFLEX through KanEL's partners.

I want to connect my energy storage to KanFLEX for balancing services - how do I do it?

Get in touch with us and we will help you.

How does KanFLEX control the battery?

Through our own EMS (Energy Management System) KF1 which is connected via LAN, WiFi or 4G/5G to the KanFLEX control system.

What temperatures does WeCo energy storage work for?

WeCo batteries have an operational temperature range between -20 to +50 degrees C.

Which inverters does KanFLEX support?

KanFLEX supports WeCo, Sinexcel and Solis. The list is updated continuously.

Who is KanFLEX available to?

KanFLEX is directly available to companies and private individuals through selected partners.

Does the battery work less efficiently if it is placed outdoors and it is freezing?

Yes, it gets a slightly worse effect when operating in sub-zero temperatures.

How do I get in touch with KanEL?

Through the contact form, or email us at info@kanel.se

How do I remove my data from the KanFLEX Installer App?

Get in touch with us at support@kanel.se and we will help you.

What are the advantages of Solis inverter together with WeCo battery storage?

You get the best of both worlds where the Solis app also controls the WeCo battery, so you only need one app.

How do I remove my KanFLEX Installer App account?

Get in touch with us at support@kanel.se and we will help you.

Is there VAT on earnings from ancillary services?

Ancillary services are subject to VAT. On the invoice, we add 25% VAT to the amount paid to you. Any earnings forecasts you receive from us are excluding VAT.

Didn't find your answer?

Other questions

What is KanEL?

KanEL is a company that provides the virtual power plant KanFLEX, offers services in energy efficiency and sells products for energy storage.

What are the advantages of WeCo products?

WeCo is an Italian supplier that offers high quality battery cells at a competitive price and is on the "Rikta Rätt" list, for Swedish customers.

How long is the delivery time for batteries and inverters?

The delivery time varies and is communicated in connection with the quotation request.

What is KanFLEX?

KanFLEX is a platform that offers support services to Svenska Kraftnät, performs spot price arbitrage and intraday trading. It is a virtual power plant that aggregates power from energy sources and can control loads to optimize energy consumption, reduce costs and generate revenue. These services work together to create a more resilient grid.

Can I connect to KanFLEX as a private individual?

You can connect to KanFLEX through KanEL's partners.

I want to connect my energy storage to KanFLEX for balancing services - how do I do it?

Get in touch with us and we will help you.

How does KanFLEX control the battery?

Through our own EMS (Energy Management System) KF1 which is connected via LAN, WiFi or 4G/5G to the KanFLEX control system.

What temperatures does WeCo energy storage work for?

WeCo batteries have an operational temperature range between -20 to +50 degrees C.

Which inverters does KanFLEX support?

KanFLEX supports WeCo, Sinexcel and Solis. The list is updated continuously.

Who is KanFLEX available to?

KanFLEX is directly available to companies and private individuals through selected partners.

Does the battery work less efficiently if it is placed outdoors and it is freezing?

Yes, it gets a slightly worse effect when operating in sub-zero temperatures.

How do I get in touch with KanEL?

Through the contact form, or email us at info@kanel.se

How do I remove my data from the KanFLEX Installer App?

Get in touch with us at support@kanel.se and we will help you.

What are the advantages of Solis inverter together with WeCo battery storage?

You get the best of both worlds where the Solis app also controls the WeCo battery, so you only need one app.

How do I remove my KanFLEX Installer App account?

Get in touch with us at support@kanel.se and we will help you.

Is there VAT on earnings from ancillary services?

Ancillary services are subject to VAT. On the invoice, we add 25% VAT to the amount paid to you. Any earnings forecasts you receive from us are excluding VAT.

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